What you get on every CoachRun trip
Six things every rider can count on, from booking to arrival.
  • Free reschedule, anytime
    Change your trip once for free, anytime before departure.
  • Real-time bus tracking
    Track your bus live from your e-ticket on any device.
  • Free seat selection
    Reserve your seat for free at checkout, no extra charge.
  • 3 bags included
    1 checked, 1 carry-on, and 1 personal item — all free.
  • Onboard restroom
    Every bus is equipped with a clean restroom for the ride.
  • 24/7 rider support
    Get help via live chat or call anytime, day or night.

How can I get cheap bus tickets with CoachRun?

You can get cheap bus tickets with CoachRun by booking early and travelling midweek — fares start at $16 on New York to Washington DC and $18 on New York to Boston. Students can save more with our verified student discount, and frequent riders can bundle trips with the $16 Off Value Pack. Every fare includes free seat selection and one free reschedule, so a cheap ticket does not mean a rigid one.

Where does CoachRun operate?

CoachRun operates along the U.S. East Coast, with New York as its main hub. Our core daily routes are New York to Boston, New York to Washington DC, New York to Baltimore and New York to Worcester, all running in both directions. Passengers board at convenient city-centre stops including New York Midtown, New York Downtown, Boston Huntington Ave, DC Downtown, Baltimore and the Millbury Park and Ride serving Worcester.

What makes CoachRun's service hassle-free?

CoachRun is hassle-free because everything is self-serve and included in the fare. Booking takes a few minutes on our website or app, tickets are fully digital with nothing to print, and you can pick your seat for free at checkout. If plans change, your first reschedule is free anytime before departure. On the day itself you can follow your bus live from your e-ticket, and every coach has an onboard restroom for the journey.

How do I reschedule or refund my CoachRun ticket?

You can reschedule your CoachRun ticket anytime before the original departure through "Manage My Ticket" on our website or in the CoachRun app, and your first reschedule is always free. CoachRun tickets are non-refundable once booked, but they can be moved to any available schedule on the same route in the same direction. For full details see our Ticket Policy, or contact our 24/7 customer support at (617) 681-0820.

What baggage can I bring on a CoachRun bus?

You can bring three pieces of baggage per passenger at no extra charge: one checked bag, one carry-on bag and one personal item. The checked bag must not exceed 62 linear inches (length + width + height combined) and 50 pounds. Additional or oversized bags are accepted subject to space, with fees starting at $10 per piece. For full baggage rules see our Ticket Policy.

How do I pay for a CoachRun bus ticket?

You can pay for your CoachRun bus ticket with any major credit or debit card — Visa, Mastercard, American Express and Discover — on our website or in the CoachRun mobile app. All payments are processed with industry-standard encryption, and your eTicket and receipt are emailed to you immediately after purchase.