You can reschedule your CoachRun ticket anytime before the original departure through "Manage My Ticket" on our website or in the CoachRun app, and your first reschedule is always free. CoachRun tickets are non-refundable once booked, but they can be moved to any available schedule on the same route in the same direction. For full details see our
Ticket Policy, or contact our 24/7 customer support at (617) 681-0820.