Reschedule your CoachRun ticket

Plans changed? Move your trip to a new date or time online in a few minutes.

✓ First reschedule is free ✓ New ticket sent to your email

How to reschedule in 5 steps

  1. 1

    Log in with your booking email

    Log in or sign up using the email you booked with, then enter the 6-digit verification code we send to that email.

  2. 2

    Open “My Bookings”

    Go to My Bookings and find the trip you want to change.

  3. 3

    Click “Reschedule” and pick a new trip

    Follow the on-screen steps to choose your new travel date and time. Your first reschedule is free; if the new ticket costs more, you pay the price difference.

  4. 4

    Click “Confirm”

    Review the details and confirm. Your updated ticket will be sent to your email.

  5. 5

    Board with your new ticket

    Show the barcode on your new ticket when boarding.

Important: after you reschedule, only the updated ticket is valid for travel. Your old ticket can no longer be used.

Rescheduling FAQ

Is rescheduling free?

Your first reschedule is free. If the new trip costs more than your original ticket, you pay the price difference.

How do I reschedule my CoachRun ticket?

Log in with your booking email, open My Bookings, click Reschedule on your trip, choose a new date and time, and confirm. Your updated ticket is emailed to you.

Can I still use my old ticket after rescheduling?

No. Only the updated ticket is valid for travel. Show the barcode on your new ticket when boarding.

I didn't get my new ticket. What should I do?

Check your junk or spam folder first. You can also use Re-send e-tickets to get it sent to your email again.

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